nTrader is a software technology solution developed and provided by Nextgen F X Investment LLC exclusively for B2B use by licensed brokers, authorised financial institutions, and enterprise clients.
nTrader operates solely as a software vendor and technology provider. nTrader does not provide financial services, brokerage services, investment advisory services, payment processing services, custody services, or client asset handling.
The nTrader application is designed only as a software terminal interface used by existing customers of authorised financial institutions.
The nTrader application does not allow:
Only users who already have an existing business relationship with an authorised financial institution or broker may connect to the platform using credentials issued directly by their financial service provider.
The nTrader application operates strictly as a software terminal interface connecting users directly to infrastructure owned, hosted, and controlled by their respective authorised financial institution or broker.
nTrader does not collect, receive, store, or retain:
All authentication, account management, trading activity, financial data, and operational logs are processed and maintained exclusively within the infrastructure of the authorised financial institution with whom the user maintains a direct business relationship.
nTrader does not operate intermediary infrastructure for broker client data.
nTrader does not maintain:
All such systems are owned and controlled by the authorised financial institution.
The nTrader software functions solely as a technology interface and does not independently perform client data storage, financial data processing, or behavioural tracking.
nTrader does not perform user profiling, marketing tracking, or data monetisation activities related to broker end users.
nTrader does not sell, rent, or commercially trade business or user data.
nTrader does not store or maintain end-user trading data, financial data, personal onboarding data, or broker client activity data. Such data is processed and maintained directly within the infrastructure and servers of the respective authorised financial institution or broker.
nTrader does not maintain databases containing broker client trading records or financial transaction histories.
nTrader may retain limited corporate and business documentation relating to its institutional customers (such as financial institutions, brokers, or enterprise clients), including corporate registration documents, contractual records, and compliance documentation, where required for contractual, regulatory, or legal compliance purposes.
Information may only be disclosed in limited circumstances:
nTrader implements industry-standard security practices at the software development and deployment level.
Security of financial data, trading records, client onboarding information, and transaction data is the responsibility of the authorised financial institution operating the infrastructure.
For broker client data, the authorised financial institution acts as the data controller.
nTrader acts solely as a software technology provider and does not act as a data controller for broker end-user data.
nTrader is not a broker, financial intermediary, payment facilitator, custodian, or investment service provider.
nTrader does not participate in:
End users should direct any data access, correction, or deletion requests to their authorised financial institution or broker with whom they maintain their trading or financial account.
This Privacy Policy may be updated periodically to reflect operational, legal, or technical changes. The latest version will always be available on official company communication channels.
nTrader does not provide hosting services to financial institutions, brokers, or their end users.
Hosting services are provided by independent third-party data center providers selected and contracted directly by the authorised financial institution or broker.
All trading servers, databases, and infrastructure environments used for financial operations remain the sole property and responsibility of the respective authorised financial institution.
All client data, trading data, financial data, authentication data, and operational records are held under the direct control, management, and responsibility of the authorised financial institution.
nTrader does not own, control, or operate broker production servers and does not have access to broker client financial data, trading data, or client onboarding information stored within such infrastructure.
nTrader does not act as a financial service provider, dispute resolution authority, or ombudsman between financial institutions and their end users.
If an end user submits a complaint to nTrader relating to a financial institution or broker using the nTrader software platform, nTrader will forward such complaint to the designated compliance or support contact of the relevant authorised financial institution.
nTrader will use commercially reasonable efforts to follow the below internal escalation process:
Initial Complaint Forwarding:
nTrader will forward the complaint to the financial institution within twenty-four (24) hours or one (1) business day.
First Follow-Up Reminder:
If no response is received from the financial institution within five (5) business days, nTrader Compliance Team may send a follow-up reminder to the financial institution requesting status update.
Final Escalation Notice: If no response is received within an additional five (5) business days, nTrader may issue a final notice providing forty-eight (48) hours for the financial institution to acknowledge and address the complaint.
If the financial institution fails to respond or cooperate following the final escalation notice, nTrader reserves the right, at its sole discretion, to suspend or terminate software service access to the financial institution in accordance with applicable contractual agreements.
Compliance Scope Limitation
nTrader does not investigate financial disputes, does not make determinations regarding financial liability, and does not guarantee resolution outcomes between financial institutions and their end users.
End users remain in direct contractual and regulatory relationship with their authorised financial institution.
Apple Inc. and Google LLC are not responsible for the Application, including its maintenance, support, functionality, or content.
nTrader is responsible only for providing software maintenance, technical support, and application updates, subject to the limitations of liability, disclaimers, and scope of responsibility defined in this Agreement.
By downloading, installing, or using the Application from the Apple App Store or Google Play Store, the End User confirms that they have read, understood, and agreed to be legally bound by the complete End User License Agreement prior to using the mobile application.
Any financial services, financial transactions, or financial disputes are solely between the End User and the Financial Service Provider (FSP) or financial institution with whom the End User maintains the underlying financial account and business relationship.
nTrader does not recommend, promote, or advise End Users to select any specific Financial Service Provider. It is the sole responsibility of the End User to independently verify the regulatory status, licensing, and legal standing of any Financial Service Provider they choose to work with.
End users accessing the nTrader Application must already have an existing, approved, and active business relationship with an authorised financial service provider, broker, or financial institution.
End users do not establish any financial, brokerage, investment, or transactional relationship with nTrader. nTrader operates solely as a software technology vendor providing software interface tools to authorised financial institutions.
The end user installs and uses the nTrader Application solely to access, monitor, and interact with their existing financial accounts, portfolio, or trading services provided directly by their authorised financial institution.
By installing and using the Application, the end user acknowledges and agrees that:
nTrader is not a party to any financial agreement, client agreement, trading agreement, or financial services contract between the end user and their financial institution.
Nextgen F X Investment LLC (nTrader)
Address 204, Blue Towers,